Refund and Returns Policy

Thanks for shopping at Mazford.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

     

      • Your item must be in the original packaging.

      • Your item needs to have the receipt or proof of purchase.

    Refunds

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

    If your return is approved, we will initiate a refund to your credit card (or original method of Payment).

    You will receive the credit within a certain amount of days, depending on your card issuer’s policies or mode of payment used.

    Shipping

    You will be responsible for paying for your own shipping costs for returning your item. Shipping Costs are non refundable.

    If you receive a refund, the cost of return shipping will be deducted from your refund.

    Contact Us

    If you have any questions on how to return your item to us, contact us.

    General enquiries: 0799 454 801

    Customer Care: 0736 454 801

    sales@mazford.com

    mazfordauto@gmail.com

    MAZFORD AUTOMART LIMITED
    P O Box 38248
    00623 Nairobi
    Kenya

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